Internal Reporting System

The internal reporting system consists of a set of procedures and rules set out for the submission of notifications, thus meeting the conditions set out in Act No. 171/2023 Coll., on the protection of whistleblowers, and which enables the whistleblower to report a possible unlawful practice directly within DPP. In addition, the internal reporting system also constitutes an internal environment that allows the assessment of the validity of the report and the adoption of appropriate measures to remedy or prevent such behaviour following the report.

We would like to ask you not to use this system to submit reports concerning the quality of passenger transport. Please use the Passenger Complaint Contact Form for this purpose.

Designation of the relevant person in the DPP

The Board of Directors of DPP has designated the following employees as the competent persons to review the submitted notifications and to proceed in accordance with the law and the internal standards of DPP.

Ing. Dušan Mozola

  • E-mail: schranka.duvery@dpp.cz
  • phone: +420 296 192 030,
  • address: Sokolovská 42/217, Vysočany, 190 00 Prague 9.

Mgr. Michal Milo

  • E-mail: schranka.duvery@dpp.cz
  • phone: +420 296 192 088,
  • Address: Sokolovská 42/217, Vysočany, 190 00 Prague 9.

Mgr. Michal Dudáš

  • E-mail: schranka.duvery@dpp.cz
  • phone: +420 296 192 089,
  • Address: Sokolovská 42/217, Vysočany, 190 00 Prague 9.

Mgr. Adam Herclík

  • E-mail: schranka.duvery@dpp.cz
  • phone: +420 296 192 038
  • Address: Sokolovská 42/217, Vysočany, 190 00 Prague 9.

Mgr. Adéla Janichová

  • E-mail: schranka.duvery@dpp.cz
  • phone: +420 296 192 074
  • Address: Sokolovská 42/217, Vysočany, 190 00 Prague 9.

Reporting methods

Reports of suspected violations may be made by both persons inside DPP and by persons outside DPP. Reports submitted by a person who does not perform work or other similar activities for DPP (work performed under a basic employment relationship, volunteer work and professional practice or internship) are not excluded by DPP.

Reporting channels

The following reporting channels have been set up by DPP for the submission of suspected violations of any kind:

  • Verbal personal submission directly to the designated person, during their working hours, at Sokolovská 42/217, Vysočany, 190 00 Prague 9,
  • in writing electronically via the Trust's e-mail box at: schranka.duvery@dpp.cz, or to DPP's data box: fhidrk6, where the submission should be flagged 'Do not open - PPTČ notification' in the subject line,
  • in writing to the postal address Sokolovská 42/217, Vysočany, 190 00 Prague 9, where the submission should be clearly marked "Do not open - notification PPTČ 900320 sec. Compliance',
  • verbally by telephone by the 24-hour helpline with an answering machine at +420 296 193 011 or to a relevant person during working hours at the telephone number listed above.

Link to the Department of Justice website (methods of notification to the Department):

Notifier - Ministry of Justice (justice.cz)

Requirements of the report

In order to assure a proper and timely investigation of each report, the responsible person will require as much relevant information as possible. The report should therefore include:

  • Identity of persons suspected of misconduct or corrupt (illegal) behaviour, to understand who is involved,
  • a detailed and coherent description of the act to understand what it is,
  • any further evidence supporting your allegations and/or any other claims further supporting your positions, allowing us to see what actually transpired.

The report must contain the name, surname and date of birth or other information from which the identity of the whistleblower can be inferred; the information concerning the identity of the whistleblower shall be presumed to be true.

Information on the receipt of anonymous reports

Reports may also be made anonymously via the internal reporting system.

In the case of an anonymous report, the whistleblower acknowledges that they cannot exercise all the rights of a whistleblower unless the person concerned is a person whose identity is known to the person in question.

Whistleblower’s rights and notification

A report can be made orally or in writing via the internal reporting system. If the whistleblower so requests, a competent person shall receive the notification in person within a reasonable time, but not later than 14 days from the date on which the whistleblower so requests.

The competent person of DPP shall notify the whistleblower of the receipt of the report in writing  within 7 days from the date of its receipt, unless
(a) the whistleblower has expressly requested the competent person not to be notified of the receipt of the report; or
(b) it is clear that notification of receipt of the report would disclose the identity of the whistleblower to another person.

The competent person shall assess the validity of the report and inform the whistleblower in writing of the results of the assessment within 30 days of receipt of the report. In factually or legally complex cases, this period may be extended by up to 30 days, but not more than twice. The competent person shall inform the whistleblower in writing of the extension of the time limit and the reasons for it before the expiry of the time limit.

Should the assessment of the report’s validity be found not to be compliant with reporting within the meaning of the Whistleblower Protection Act or DPP's internal standards, the competent person shall inform the whistleblower in writing without undue delay.

If the report is found to be justified, the competent person shall propose measures to prevent or remedy the misconduct. If DPP does not accept the measure proposed by the competent person, DPP shall take another appropriate measure to prevent or remedy the misconduct. DPP shall immediately inform the person concerned of the measure taken, who shall inform the whistleblower in writing without undue delay.

If the notification is not found to be substantiated, the competent person shall inform the whistleblower in writing without undue delay that, on the basis of the facts stated in the report and the circumstances known to the competent person who then shall proceed to inform that no offence has been suspected or that the notification is based on false information, and shall inform the whistleblower of their right to file a report with a public authority.

Whistleblower protection from retaliation

A whistleblower who has made a report containing information about a possible violation that has occurred or is about to occur with a person for whom the whistleblower, even indirectly, has performed or is performing work or other similar activity, or with a person with whom the whistleblower has been or is in contact in connection with the performance of work or other similar activity, and which

a) has the elements of a criminal offence,
b) has the characteristics of a misdemeanour for which the law incurs a fine of at least CZK 100 000,
c) violates this Act; or
d) infringes another legal regulation or a regulation of the European Union in the field of
 1. financial services, statutory audit and other assurance services, financial products and financial markets,
2. corporate income tax,
3. prevention of money laundering and terrorist financing,
4. consumer protection,
5. compliance with product requirements, including product safety,
6. transport and road safety,
7. protection of the environment,
8. food safety, animal feed and animal health safety,
9. radiation protection and nuclear safety,
10. competition, public auctions and public procurement,
11. protection of internal order and security, life and health,
12. protection of personal data, privacy and security of electronic communications networks and information systems,
13. protection of the financial interests of the European Union or
14. functioning of the internal market, including the protection of competition and State aid under European Union law,


shall not be subject to retaliation.

A retaliatory measure is an act or omission in connection with the work or other similar activity of the whistleblower that was triggered by the report and that may cause harm to the whistleblower and other persons referred to in section 4(2)(a) to (h) of the Whistleblower Protection Act. If these conditions are met, the retaliatory measure is in particular:

  • termination of the employment relationship or non-renewal of the fixed-term employment relationship,
  • the termination of a legal relationship based on an agreement to perform work or an agreement to work,
  • removal from the post of senior staff member,
  • withholding a personal allowance,
  • discrimination,
  • transfer or reassignment,
  • a service appraisal or performance review,
  • ostracisation,
  • prohibiting professional development,
  • change of working hours,
  • requiring a medical report or an occupational health and safety examination,
  • resignation, or
  • interference with the right to protection of personality.

A whistleblower who is subject to retaliation has the right to submit a report to the internal reporting channels listed above, informing of the retaliatory conduct.

Protection from retaliation cannot be claimed by a person who has knowingly made a false report.

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